Service Portal

Click on the folders to the left to find and navigate in all our Star Cool Service support material.

If you still have questions please contact the Star Cool Service team.

For general service enquiries use: service@starcool.com

 

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Hotlines

Hotline for reefer technical emergencies (24/7):
+45 73 64 35 00

USA hotline for reefer technical emergencies (24/7):
+1 305 767 4743

Contact for parts inquires (08:00 - 16:00 CET):
+45 73 64 34 71

Americas contact for parts inquires (08:00 - 17:00 EST):
+507 6400 0039

E-mail for parts ordering and deliveries

Americas e-mail for parts ordering and deliveries